BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20180605T123000Z DTEND:20180606T160000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:A Passion for Service DESCRIPTION:A Passion for Service\n\nHow to Win Customers & Reduce Lost Sales\nJoin us on June 5th and 6th for a Passion for Service seminar! Presenter Bill Drury will be covering topics such as:\n\n\n How to stay motivated\n Why do customers leave companies?\n Build and maintain a positive attitude\n Communicate respect to every customer\n Personalize your service\n Turn irate customers into your best customers\n Handle the ten most difficult people successfully\n Facebook\, Twitter\, and protecting your online reputation\n Overcome stress & burnout\n\nPresentations will take place over two days - June 5th and June 6th - from 8:30 AM to noon at the Reach Foundation Clubhouse. Register by June 1st for a lower cost! X-ALT-DESC;FMTTYPE=text/html: