A Passion for Service
How to Win Customers & Reduce Lost Sales
Join us on June 5th and 6th for a Passion for Service seminar! Presenter Bill Drury will be covering topics such as:
- How to stay motivated
- Why do customers leave companies?
- Build and maintain a positive attitude
- Communicate respect to every customer
- Personalize your service
- Turn irate customers into your best customers
- Handle the ten most difficult people successfully
- Facebook, Twitter, and protecting your online reputation
- Overcome stress & burnout
Presentations will take place over two days - June 5th and June 6th - from 8:30 AM to noon at the Reach Foundation Clubhouse. Register by June 1st for a lower cost!